Top 200 .Gov Websites: Thinking about Metrics and Performance Management for Open Government

December 7th, 2009 by Ken Leave a reply »

Top Government Websites by Visitors:

  • Top FederalWebsite:  ED.gov
  • Top State Website:  CA.gov
  • Top City Website:  NYC.gov

On the eve of the open government directive, I wanted to start thinking about to measure how well an agency does Open Government.  Afterall we are not working on Open Government to say we are doing it, but to serve the mission of a specific agency and the government as a whole.  A rough measure of service though very imperfect is how many people are visiting a website monthly.   At least you can do an ROI on the cost per visit and see whether the site is actually attacting visitors.   To start thinking about this, I did a survey of all the .Gov websites I could find and determine the number of visitors based on publically available visitors for the month of August which I could find for free (not claiming these stats are the best but they are a start).  Then I organized the list with the sites with the most visitors in one month at the top.

Not doing a full analysis now but some interesting observations: 8 Cities make it to the top 200. The top city is Nyc.gov with about 1.5 millions visitors in a month.  Dc.gov is #2 with about 300K per month.    The top state is California at 8.5 millions visitors in a month.   A caveat on the states, some are represented multiple times and I have to go through and add them up to see which state’s sites together get the most visitors from multiple domains.  Interestingly Michicigan with a much smaller population than California is #2 for states.   The top federal sites really surprised me. #1 Ed.gov. Why is this? I guess there must be student resources that kids and teachers are downloading.  #2 NIH.gov.  Again education. #3 Noaa.gov Think Weather but Weather.gov is #5.  so why are people going to Noaa instead of weather? I think there must be a weather page on it on somewhere which might have preceeded weather.com.

OK Here is the raw data. Take a look.. Have fun!   More analysis later…

ED.GOV 8,698,537
CA.GOV 8,623,016
NIH.GOV 8,540,076
NOAA.GOV 6,476,307
IRS.GOV 5,483,624
WEATHER.GOV 4,909,405
SSA.GOV 4,475,842
USAJOBS.GOV 4,148,250
HOUSE.GOV 3,778,655
CDC.GOV 3,730,665
USPS.GOV 3,247,853
NPS.GOV 3,117,036
FUELECONOMY.GOV 3,054,628
SOCIALSECURITY.GOV 3,043,363
NASA.GOV 3,017,402
MICHIGAN.GOV 2,969,417
WA.GOV 2,961,892
USDA.GOV 2,826,308
IN.GOV 2,577,265
WHITEHOUSE.GOV 2,516,287
SENATE.GOV 2,473,864
STATE.GOV 2,463,776
VA.GOV 2,433,979
MyFlorida.com 2122613
OHIO.GOV 2,090,424
OPM.GOV 2,062,058
Virginia.gov 1,948,538
travel.state.gov 1,889,537
HUD.GOV 1,886,887
USGS.GOV 1,858,369
MASS.GOV 1,836,918
HHS.GOV 1,668,814
LOC.GOV 1,661,278
NYC.GOV 1,554,670
MO.GOV 1,506,210
BLS.GOV 1,479,790
CENSUS.GOV 1,304,251
WISCONSIN.GOV 1,299,780
EPA.GOV 1,248,190
DOL.GOV 1,209,052
OREGON.GOV 1,195,321
USDOJ.GOV 1,157,258
USCOURTS.GOV 1,141,537
FTC.GOV 1,128,844
MEDICARE.GOV 1,087,953
USA.GOV 1,074,420
TREASURYDIRECT.GOV 1,057,461
TSP.GOV 1,012,046
CPSC.GOV 978,963
USASearch.gov 972642
DOT.GOV 946,137
UTAH.GOV 945,313
KY.GOV 942,772
TSA.GOV 925,138
CAHWNET.GOV 915,619
ENERGYSTAR.GOV 888,462
CT.GOV 886,973
WI.GOV 870,815
GRANTS.GOV 849,344
USMINT.GOV 841,456
FBI.GOV 781,976
ARCHIVES.GOV 770530
GEORGIA.GOV 724,783
DHS.GOV 719,131
TREAS.GOV 718,703
RECREATION.GOV 687,363
MAINE.GOV 685,044
GPO.GOV 684,031
GSA.GOV 683,266
SBA.GOV 662,257
SC.GOV 654,754
GA.GOV 644,928
CANCER.GOV 641,526
GOVBENEFITS.GOV 636,189
ALABAMA.GOV 629000
nY.gov 624515
NJ.GOV 602,235
FAA.GOV 601,904
SEC.GOV 601,387
FDIC.GOV 590,306
FEMA.GOV 587,021
ENERGY.GOV 586,903
PA.GOV 585,369
FCC.GOV 581,465
MT.GOV 566,761
FDA.GOV 564,385
IDAHO.GOV 549,459
USPTO.GOV 549,123
CIA.GOV 534,843
PRC.GOV 504,484
TENNESSEE.GOV 502,691
NYSED.GOV 489,275
AZ.GOV 484,887
MARYLAND.GOV 480,648
EFTPS.GOV 455,302
COLORADO.GOV 453,280
TIME.GOV 449,589
NH.GOV 446,709
TN.GOV 436,601
Illinois.gov 430697
LOUISIANA.GOV 421,737
MARICOPA.GOV 415,965
CLINICALTRIALS.GOV 406,033
DOE.GOV 405,742
DC.GOV 373,012
USEMBASSY.GOV 372,672
BOP.GOV 359,045
OSHA.GOV 357,587
FWS.GOV 356,298
RI.GOV 352,110
ARKANSAS.GOV 346903
texasonline.com 344431
PANYNJ.GOV 341,987
USTREAS.GOV 333,771
DOLETA.GOV 328,596
IOWA.GOV 325,394
BLM.GOV 311,963
PHOENIX.GOV 309,870
MIAMIDADE.GOV 302,498
FAIRFAXCOUNTY.GOV 294,341
HRSA.GOV 290,126
DELAWARE.GOV 287,396
NE.GOV 280,392
SEATTLE.GOV 280,215
ks.gov 279414
FBO.GOV 278,865
ANL.GOV 267411
FEDERALRESERVE.GOV 267,169
SD.GOV 255,381
pueblo.gsa.gov 254615
NC.GOV 254,529
EEOC.GOV 251,506
MI.GOV 248,426
SAMHSA.GOV 247,940
BART.GOV 242,609
SANDIEGO.GOV 238,202
ND.GOV 236,472
NV.GOV 234,484
PHILA.GOV 229,070
NIST.GOV 226,453
METROKC.GOV 214,579
COPYRIGHT.GOV 209,753
CITYOFBOSTON.GOV 208,816
MEDLINEPLUS.GOV 206,479
GSAAUCTIONS.GOV 204,997
KENTUCKY.GOV 201,617
VERMONT.GOV 200,921
STUDENTJOBS.GOV 198,043
SBCOUNTY.GOV 194,910
AMERICORPS.GOV 194179
PIMA.GOV 191,544
AHRQ.GOV 190698
BUSINESS.GOV 189,624
SANANTONIO.GOV 186,099
SAVINGSBONDS.GOV 185,712
MILWAUKEE.GOV 172,999
HAWAII.GOV 172,302
NEBRASKA.GOV 161,688
MS.GOV 155,851
SSS.GOV 155,634
ENERGYSAVERS.GOV 153,337
BPN.GOV 149,865
MD.GOV 143,347
ORNL.GOV 140,146
CABQ.GOV 140,037
NSF.GOV 137,118
LBL.GOV 133,781
DISABILITY.GOV 128,798
NIFC.GOV 127,555
NYCOURTS.GOV 125,292
DOI.GOV 122,346
EMPLOYEEEXPRESS.GOV 122,296
GINNIEMAE.GOV 117,192
AVIATIONWEATHER.GOV 116,439
NASHVILLE.GOV 115,447
PEACECORPS.GOV 114,219
USMARSHALS.GOV 111,801
ALASKA.GOV 109881
CBO.GOV 109,838
DOC.GOV 106,681
PAY.GOV 103,917
NHTSA.GOV 102,818
NATIONALATLAS.GOV 101,776
NEH.GOV 100,157
LA.GOV 96,982
SUPREMECOURTUS.GOV 95,765
ADA.GOV 94027
LOUDOUN.GOV 93,200
LONGBEACH.GOV 92,906
MONROECOUNTY.GOV 92,291
MISSOURI.GOV 91,753
ATF.GOV 91267
ERIE.GOV 88,313
NTSB.GOV 88,273
PBGC.GOV 87,551
USCONSULATE.GOV 86,959
PLANO.GOV 85,603
GOVSALES.GOV 85,509
FEDSTATS.GOV 85,454

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4 comments

  1. Ken,

    I’m glad to see that you recognize the importance of figuring out how we should measure our progress (or lack thereof) on “open government”.

    I suggest that you check out the work of Katie Paine, who has been involved in “public relationship measurement” for 23 years.

    http://www.kdpaine.com

  2. Ken says:

    Thanks Stephen. Obviously its a crude start but I thought collecting this in one place would be interesting and help get the conversation moving along. I have Katie’s book and have heard her talk.
    Ken

  3. Ken says:

    Hi Stephen
    KD has done some solid work on PR measurement but I guess the question we have to ask is “Is Open Government about improving PR or Agency Performance?” So while PR measurement is useful I think mission outcome measurements need to be incorporated into Open Government efforts as well.
    Ken

  4. I suspect California municipal governments are in the worst shape of all. The state is beyond broke and is currently confiscating both county and city revenue in an effort to mitigate budget deficits and lessen fiscal cuts.

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